Message from Knowsley Council

Trading Standards are warning residents to be on their guard after concerned residents have reported receiving scam phone calls claiming the resident has a computer problem. In one case the caller became abusive when the resident challenged them.

Computer firms do not make unsolicited phone calls to help you fix your computer. Fraudsters make these phone calls to try to steal from you and damage your computer with malware. Treat all unsolicited phone calls and emails with scepticism and never give out any personal information including bank details.  If you have any doubts about a caller hang up and don’t open unsolicited emails.  If you have any concerns report the matter to action fraud on www.actionfraud.police.uk or seek advice from citizens advice consumer helpline on 03454 040506.